Resolution Rate: AI Genesis Wins

AI Genesis: 83% automated resolution - Our conversational AI actually resolves customer issues, not just deflects them.

Intercom: ~25% resolution - Basic chatbot that often frustrates customers into requesting human agents.

The difference? AI Genesis uses advanced NLU trained specifically on your business. Intercom uses generic keyword matching.

Deployment Speed: AI Genesis Wins

AI Genesis: Live in 24 hours - Lite plans deploy same-day. Enterprise in 2-4 weeks.

Intercom: 3-6 months typical - Complex setup, extensive configuration, professional services required.

Pricing Transparency: AI Genesis Wins

AI Genesis: $199-$2,500/month published - No "contact us for pricing" games. Know your cost upfront.

Intercom: Hidden pricing - Enterprise pricing not published. Often $1,000+/month for comparable features.

Conversion Rate: AI Genesis Wins

AI Genesis: 267% more conversions - AI that qualifies, nurtures, and converts leads.

Intercom: Standard conversion - Form-based lead capture, basic qualification.

When to Choose Intercom

• You need basic live chat only
• You have 3-6 months for implementation
• Budget isn't a concern
• You're okay with 25% resolution rates

When to Choose AI Genesis

• You want 83% automated resolution
• You need to deploy in days, not months
• You want transparent, predictable pricing
• You need enterprise AI that actually works
• You want 267% conversion improvement

The Verdict

If you're evaluating Intercom, try AI Genesis first. 83% resolution, 24-hour deployment, transparent pricing. See why enterprises are switching from Intercom to AI Genesis.